Total solution for front- and back office
Organisations realise growth, improve profitability and enhance customer service through their People, Processes and Technology. Companies that succeed in managing these positively, including continuous focus on efficiency, quality and risk management, gain a competitive advantage.
The rapid evolution of products, services and technology in the competitive and complex environment of pensions, social security, insurances, health care financing, HR, employee benefits and remuneration, savings and investments has led to a raising market need that goes far beyond traditional software solutions. As such, organisations responsible for these activities are facing major challenges.
For all this, we have built Talk Software, a leading edge software solution containing a comprehensive and integrated set of modules for the administration, communication and management of these activities. These modules are all built on a single framework, allowing for a practical and integrated solution over different activities.
A comprehensive, leading edge, product based solution
As a result of over 15 years of experience, Talk Software has become a truly comprehensive product based solution with a short implementation horizon. It is a robust and reliable software that is practical, user friendly, flexibly extendable, multilingual and multicurrency. Talk Software is an industry proven concept with respect to implementation, migration, reliability and sustainability. Depending on the objectives, Talk Software can be deployed in a client/server environment, a thin client environment or a combination of both.
Talk Software is designed to support and to enable operations excellence, process efficiencies, customer service enhancements, corporate governance and compliance, risk management and internal controls, statutory and regulatory requirements, and financial and management reporting.
Pensions and Employee Benefits
- Social Security and industry wide pension and benefit plans
- Life Insurance and savings (including traditional life, capitalisation, unit linked, universal life
- Non-life insurance including property and casualty, liability, disability, accident, health care, credit
- HR, Remuneration and Employee Benefits
- Health Care Financing
- Financial products including wealth management, savings, investments, fund management, credit, mortgages
One single framework for an integrated solution over different activities
All modules of Talk Software are all built on a single framework. This framework encompasses a comprehensive set of modules and functions allowing for a practical and integrated solution for a complete front and back office administration of the aforementioned activities. They include:
- Operational modules with customer relationship management
- Pension and benefit plan members, entities, accounts (active member deferred member, pensioner, entity accounts, benefit registrations, vested rights, benefit payments, payroll, pension payroll
- Clients, insured companies, insurance intermediaries, sales / distribution channels, insurance proposals, underwriting, insurance contracts with insured and insurance covers, claims administration
- Financial modules including contributions or premium invoicing and collection, pension and benefit payments, claims payments, reconciliations, accounting and general ledger functions, postings and/or interfacing, financial reporting, entities and intermediaries accounts
- Engines including advanced calculation engine, product management, product pricing, parameterisation, templates and functions
- Office functions including customer relations, workflow management, document imaging, communication management, call centre functions
- Web interface for communication, reporting and administration of activities including advanced internet client or member self service functions